Privacy Policy

1. Data Collection

NOVA HOME collects personal data to ensure the processing of orders and the provision of online services. This data includes first and last name, delivery address, phone number, email address, payment information, and order history.

Data may also be collected through online forms, newsletter registrations, or through cookies and similar technologies during your visit to our site.

2. Data Usage

Your data is used for clear and legitimate purposes, including:

Processing orders and payments to ensure that products are delivered correctly.

Informing you about the status of orders, including delivery notifications and changes in order status.

Providing customer support services and assistance for any problems or questions.

Promotional communications and special offers, only if you have agreed to receive such information.

3. Data Storage

Personal data is securely stored in NOVA HOME's systems and is protected from unauthorized access, loss, or misuse.

We use secure protocols and modern technology to ensure the privacy and integrity of your information.

4. Sharing with Third Parties

NOVA HOME does not share your personal data for commercial purposes with third parties without your explicit consent.

Data may only be shared with:

Shipping and logistics services for order delivery.

Banks and payment operators for secure payment processing.

All third parties who receive the data are obligated to maintain confidentiality and use the information only for the specified purposes.

5. User Rights

You have the right to request access, correction, update, or deletion of your personal data that we collect.

You can withdraw consent for promotional communications at any time.

To exercise these rights or for questions about the privacy of your data, contact our customer service staff: onlinesale@novacontract.al