Transportation and Installation

Order Delivery

• Orders placed on Sundays or official holidays are shipped on the next business day
  

Special Zones

• For the areas: Tropojë, Has, Pukë, Peshkopi, Gramsh, Ersekë / Kolonjë
  
• The customer will be contacted by phone to confirm the order
  

Shipping Cost

• Shipping is subject to a fee
  
• The cost is calculated based on the delivery area
  
• It depends on the product's dimensions
  
• The shipping price is confirmed before the order is dispatched
  

Assembly Service

• Nova Home offers professional assembly service for products requiring installation
  
• Assembly is offered at an additional cost
  
• The price depends on the type of product
  
• The cost is confirmed with the client in advance
  
• Assembly is carried out by specialized staff
  

Delivery to Premises

• Products are delivered to the address specified by the client
  
• Delivery is made to the nearest accessible point by vehicle
  
• Loading and unloading inside the premises is offered for an additional fee, upon request
  

Customer Care

• The Nova Home team is available for any questions or problems
  
• Phone: 068 408 1764 / 068 203 0909
  
• Email: onlinesale@novacontract.al
  
• We respond within 1 business day