Shipping is free throughout Albania. For bulk purchases, you will be informed by the online operators about a postal fee.

The order arrives at your address in 24-48 hours depending on your city.

NOVA HOME sends orders wherever you are in Albania

Yes, you can pay directly to our bank accounts in LEK, EURO, DOLLARS. Information on bank account numbers will be obtained from customer service staff.

Warranty information for each product can be found online on each product's page.

Yes, NOVA HOME enables installment purchases for products up to the value of 500,000 Lek in 48 installments. NOVA HOME also offers installment purchases with 0% interest for up to 6 months.

NOVA HOME accepts the return of products, within a period of 7 days. To make a return, the product must be presented to the showroom in its original packaging, undamaged, unused and accompanied by all accessories, instructions for use and the receipt proving the purchase.

The refund includes only the price of the product and not the shipping costs. Damaged, used or soiled returned products cannot be accepted by NOVA HOME and no refund will be made in these cases.

No, products purchased in the Outlet sector cannot be returned.

We want you to have the best online shopping experience in Albania, so for any problems with your order, please contact customer service by phone or e-mail. Phone: +355 (0) 68 408 1764 Email: onlinesale@novacontract.al